Public Safety Communications

Overview

The Odessa Public Safety Communications Center is a Consolidated (Police/Fire/EMS) Communications Center. It employs up to 28 telecommunicators (dispatchers), who are responsible for answering all the incoming 911 calls, and dispatching police, fire, medical, and animal control. 

The telecommunicator is critical to the day-to-day operation of Police and Fire Rescue departments. Through extensive and continual training, telecommunicators utilize their expertise and proficiency to provide the best service possible. 

History

Odessa was the first city in Texas to install the 911 system (April 1970). In September of 1995, the communications center moved to its current location, which houses state of the art equipment, including computers and software, that allow its employees to give the citizens of Odessa and Ector County the best possible service.

Mission Statement 

Odessa Public Safety Communications receives, processes, and dispatches calls for service for police, fire, and emergency medical services (EMS), with the right equipment, to the right place, and at the right time. We are committed to answering all calls with professionalism, integrity, compassion, and courtesy, as well as, dispatching those calls in the same manner.