City of Odessa - TX : Billing and Collection

10/13/2008 9:49 PM CST

Interactive Voice Response System (IVR) Instructions

Dial 335-3204

Press 1 for English

Press 2 for Spanish

Press 1 for Acct Information
Enter Customer ID (This is the 1st portion of acct #) What is this?
Enter Location ID (This is the 2nd portion of acct #) What is this?

Press 1 to pay entire balance of $_____ with Visa, MasterCard or American Express

Press 2 to pay entire balance of $_____ with personal check

Press 3 to pay entire balance of $_____ with company check

Press 4 to pay past due balance of $_____ with Visa, MasterCard or American Express

Press 5 to pay past due balance of $_____ with personal check

Press 6 to pay past due balance of $_____ with company check

System will then prompt you for your credit card or check information.

Please note that we are still available to you during business hours if you like to talk to a representative. The City of Odessa cares about your concerns and wants to make it easy for you to reach us. Talk to us at anytime.