Billing and Collection provides service for water, sewer, and refuse to the City of Odessa and its citizens. They also handle the billing for all sectors of the City, which in part includes Beverages, Ambulance, and Miscellaneous Receivable. To better provide service to the citizens of Odessa there is a teller window inside City Hall that is open from 8:00 a.m. to 5:00 p.m. Monday through Friday except on holidays, and a drive through window open from 7:30 a.m. to 5:30 p.m. Monday through Friday except on holidays.
The mission of Billing and Collection is to continually provide outstanding service to the citizens and City of Odessa through timely and accurate billing and collection of utility, ambulance, license and permit and miscellaneous accounts receivable transactions. To partner with the citizens of Odessa in meeting their information and service needs in relation to the variety of services provided.